Empower Your Business
Connect, engage and convert customers.
We believe that outstanding customer support is not just a service—it’s a crucial element of your business success. Our dedicated team specializes in delivering high-quality, real-time chat support that enhances customer satisfaction and drives your business forward.
- Now you can convert more visitors and increase revenue.
- Upselling and Cross-selling will boost ROI.
- You will be getting more returning customers.
- Our response time is less than 15 seconds.
- Our turnaround time is 24 hours or less.
- Live chat is cheaper than Phone support.
Never miss opportunity.
Use valuable lead information gathered through chat to follow up with all potential customers, shortening the sales process and building relationships.
Engage Every Visitort.
Use valuable lead information gathered through chat to follow up with all potential customers, shortening the sales process and building relationships.
Launching Live Chat is surprisingly easy.
As you prepare to offer live chat on your site, we’ll help you develop a custom script. Between the warm engagement of a live agent, and the extra information available in your personalized script, your visitors can expect a positive experience. Learn more below.
Never miss opportunity.
Use valuable lead information gathered through chat to follow up with all potential customers, shortening the sales process and building relationships.
Engage Every Visitort.
Use valuable lead information gathered through chat to follow up with all potential customers, shortening the sales process and building relationships.
Measure
Discover key insights with live chat reports you can understand even without a data analyst on board, and make key business decisions backed by data.
Automate.
Resolve up to 80% of cases with AI
With faster resolutions and more customers served using AI chatbots, you will take the heat off your support agents, allowing them to devote more time to solving complex customer issues.
Improve productivity with One, your AI co-pilot
Provide faster and smarter customer support with AI. Help your agents and sales reps work more effectively, from collecting and accessing company knowledge to suggesting replies faster.
Sell.
Give your sales team the tools they need to generate and qualify leads, increase sales, and improve the customer experience with live chat functionality tailored for ecommerce platforms
Boost your leads identification
Why Choose Us
Our Solutions Have Been Proven to Enhance Business Performance
F.A.Q.
Frequently Asked
You can chat to web visitors, in real time, through a chat widget installed on your website. AnswerForce live receptionists can provide this service on your behalf, 24/7, chatting with multiple visitors and responding instantly to their queries.
We will work with you to develop a customized script that our live receptionists use to chat to your customers. Our professional chat handlers can adapt to a range of situations, consistently providing first-class customer service every time.
Yes, via the chat dashboard. Immediately after every chat, you will receive a notification and summary on the dashboard. You can also use the dashboard to chat with customers yourself, analyze web traffic and customize any aspect of the chat widget.
The installation is very easy, and our technical team is on hand to help you install the small line of code to enable the widget. If your site is powered by WordPress, the AnswerForce live chat widget is also available for direct download as a WordPress plugin.
Absolutely. Just start a chat with us to find out more!
